You can reach the Charlotte Animal Behaviour team at [email protected]. Whether you have a question about the subjects we cover, a correction to suggest or an idea for a guide you'd like to see, we read every message that lands in our inbox.
What you can write to us about
We welcome questions on pet behaviour, training approaches and the topics our guides explore. If you've spotted something that needs updating or correcting, let us know — accuracy matters, and reader feedback helps us keep the portal useful.
Topic ideas are always welcome. If there's an aspect of animal behaviour you'd like to see covered in more depth, or a question our current guides don't answer, send it through. We build the portal around what readers actually need, and your suggestions shape what we write next.
What happens after you send a message
Every message is read by a member of the editorial team. You'll receive a reply within 48 hours during the working week. If your question needs research or input from more than one person, we'll confirm receipt quickly and follow up with a fuller answer once we've gathered what you need.
One thing worth knowing: this portal publishes information and guidance on pet behaviour, but we do not offer personal consultations or diagnoses for individual animals. If your pet's behaviour is causing concern or distress, a qualified behaviourist or your vet will be able to assess the situation and recommend a tailored approach.
Response times
Most enquiries are answered within two working days. Complex questions — those requiring us to check sources or consult additional material — may take a little longer, but we'll always acknowledge your message and let you know when to expect a detailed reply. Messages sent at the weekend or on a public holiday will be picked up on the next working day.
This is an information portal. We publish no goods or services for sale, and the guides on this site are offered for general reference only.